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Information about the terms and conditions of payment

Methods of payment

We would like to ensure that purchasing your new office chair is as quick and easy as possible, and offer you the following payment methods for this:

  • AmazonPay
  • PayPal
  • Credit Card (MasterCard, Visa)
  • Purchase on account (Ratepay GmbH, creditworthiness provided)
  • Payment by instalments (Ratepay GmbH, creditworthiness provided)

We use an SSL certificate in our ordering process, meaning that your data is securely encrypted and you can order from us without reservations.

Amazon Pay

You can conveniently pay us using AmazonPay, and use your Amazon account for secure and fast order processing. To do this, use the Amazon Express Checkout in our shopping cart. You will receive your invoice from us by e-mail as soon as your goods are ready for dispatch.

PayPal

You can pay us securely and quickly using PayPal at the end of the ordering process. Your bank data is stored securely in one place and is not shared with us. You will receive your invoice from us by e-mail as soon as your goods are ready for dispatch.

Credit Card

Pay easily and securely with your credit card within the ordering process. We accept Visa and MasterCard. You receive the invoice from us by e-mail as soon as your goods are ready for dispatch.

Purchase on account

For a purchase on account, the payment is processed via the certified payment service provider Ratepay – Ratepay GmbH, Franklinstr. 28-29, 10587 Berlin.

Consumers from Germany, Austria, Switzerland and the Netherlands can make a purchase on account up to an order value of €2000. Companies from Germany, Austria and Switzerland can do so up to an order value of €5000. If your order has a higher order value, please choose a different method of payment or trigger multiple orders. If you place your order from another country please choose a different method of payment.

We will send your invoice by e-mail as soon as the goods are ready for shipping. This payment shall be due within 14 days of the invoice date. When making the payment, ensure that you specify the correct bank details and the intended use of your invoice so that Ratepay can assign your payment. Ratepay will send you a reminder if you default in payment. Please note that dunning fees may be incurred at your expense.

Bank details:

For customers from D, AT, NL:
Interstuhl - Ratepay GmbH
Commerzbank AG Berlin
IBAN: DE85 1004 0000 0190 8615 00
BIC: COBADEFFXXX

For customers from CH:
Interstuhl - Ratepay GmbH
Commerzbank Zürich
IBAN: CH1308836121049102100
BIC: COBACHZHXXX

A credit assessment will be performed by Ratepay GmbH for payment in instalments. We reserve the right to decide whether we shall accept and trigger a delivery with purchase on account. In the case of purchase on account, we shall transfer our payment claim to Ratepay or the partner bank of Ratepay.

The Ratepay terms and conditions of payment (https://www.ratepay.com/legal-payment-terms) and the Ratepay privacy policy (https://www.ratepay.com/legal-payment-dataprivacy) apply.

Payment in instalments

For purchase in instalments, the payment is processed via the certified payment service provider Ratepay – Ratepay GmbH, Franklinstr. 28-29, 10587 Berlin.

Payment in instalments is only available to consumers from Germany and Austria and only for an order value between €60 and €2000. Payment in instalments is not available for companies. If your order has a higher order value, we request that you select a different payment method.

If you wish to pay for your order in instalments, please select the "Purchase in instalments" payment type in step 3 "Payment" of the ordering process, and set the desired term (3 to 24 months). The effective annual interest as well as any fees and the monthly instalment will then be displayed.

You will receive the instalment plan by e-mail direct from Ratepay four weeks after order placement. The instalment will be collected from your account on the second day of the month in each case. The first instalment is due in the second month after order placement.

A credit assessment will be performed by Ratepay GmbH for payment in instalments. Early repayment of the outstanding instalments is, of course, possible at any time. Please contact Ratepay about this:

Online: www.myratepay.com E-Mail: interstuhl@ratepay.de Telephone: +49 30 9832086 20 Mon - Fri: 08:00 - 19:00 Uhr

We reserve the right to decide whether to offer delivery with purchase in instalments. In the case of payment in instalments, we shall transfer our payment claim to Ratepay or the partner bank of Ratepay.

The Ratepay terms and conditions of payment (https://www.ratepay.com/legal-payment-terms) and the Ratepay privacy policy (https://www.ratepay.com/legal-payment-dataprivacy) apply.

FAQ

You can find the answers to frequently asked questions (FAQs) regarding payment here.